How It Works

From first contact to compliant signature — everything happens in one place.

A real walkthrough of how a policy moves through Invictus CRM, whether it's life & health or general insurance.

A client's journey through the CRM

This is the actual flow — not a marketing simplification.

1

Capture the lead

A referral, a call, a walk-in — every lead gets a record with full contact details, referral source, and stage tracking. Nothing falls through the cracks in a spreadsheet.

2

Run the needs analysis — even before they convert

Needs analysis works right from the lead record, before someone is even a formal client. Real calculators, real numbers, ready to sign.

3

Get it signed — in person or remotely

Client reviews the actual document, signs with a real signature pad or from their own device, and every signature carries a timestamp, IP address, and unique certificate ID.

4

It lands in Compliance Documents automatically

No manual filing. The signed package appears in the client's Compliance Documents the moment it's completed — audit-ready from day one.

5

Renewals become real tasks, not spreadsheet rows

Every policy with a renewal date automatically creates a task on your dashboard — due on the actual renewal date, assigned to you. No separate tracker to remember to check.

Built for both sides of the business

Most CRMs pick one. Invictus CRM lets you choose what fits — and switch anytime.

Life & Health

Needs analysis, calculators, dual wills

Full needs analysis suite, estate planning calculators, RRSP/TFSA projections, and the complete e-signature and disclosure package built specifically for life insurance compliance.

General Insurance

Auto, home, landlord, commercial, and more

A dedicated General Insurance dashboard with a month-wise renewal view, bulk Excel import/export, and product-specific fields for six major lines — from auto to cyber liability.

What advisors actually use every day

Unified Activity Timeline

Tasks, calls, meetings, files, and notes for every client and lead — one clean feed instead of five separate tabs.

Send from CRM

Email clients directly from their profile with attachments — automatically logged to Email History, no manual step required.

Bulk Excel import & export

Bring in an existing book of business or export your full client list — matched intelligently, not just dumped into rows.

See it running with your own data

No sales call required to get started.

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